Refund Policy

1. General Policy

At PaperStack, we want you to be completely satisfied with our educational tools and resources. If you are not satisfied with your subscription, you may request a refund under the conditions outlined in this policy.

2. Subscription Refunds

We offer a 7-day money-back guarantee for all initial subscription purchases. If you decide that PaperStack Premium is not right for you, you can request a full refund within the first 7 days of your initial purchase.

• Refunds are only available for the first purchase of a subscription.
• Renewal payments are non-refundable unless required by applicable law.
• To avoid being charged for a renewal, you must cancel your subscription before the end of the current billing period or trial.

3. App Store and Google Play Purchases

If you purchased your subscription through the Apple App Store or Google Play Store, your purchase is subject to the respective platform's refund policies. Apptic Labs cannot process refunds directly for purchases made through these platforms. You will need to request a refund directly from Apple or Google:

• Apple (iOS): Visit reportaproblem.apple.com to request a refund.
• Google (Android): Go to your Google Play purchase history or contact Google Play Support.

4. Web Purchases (Paddle)

If you purchased your subscription through our web application (processed by Paddle), please contact our support team directly to request a refund. Provide your email address and order number to help us locate your transaction.

5. Exceptions

We reserve the right to deny refund requests if we find evidence of fraud, abuse of our refund policy, or violation of our Terms of Service (e.g., using the platform to generate abusive content or facilitate academic dishonesty).

6. How to Request a Refund

To request a refund for a web purchase or if you have any questions about this policy, please contact us at [email protected].